Our standard limited warrantee for
Sofa sets: 1-year on frame and seams, normal wear and tear excepted; vinyl is not covered by warranty.
Bedroom sets: 1- year Manufacture Warranty
Dining room sets: 1- year Manufacture Warranty
Mattresses: 10 to 25 years depending on brands.
5 Years Extended Warranty Available. For more details, please contact your store.
By shopping with La Vie Furniture, customers agree following policies:
Terms and Conditions:
La Vie Furniture covers Limited Manufacture and Repair Warranty for all products except Floor Models which were sold on As Is status. Warranty will be applied for home furniture use not for commercial uses. For leather products, La Vie Furniture provides Limited Repair Warranty for one year. Leather is a natural product, and, as such, each hide will reflect its own individuality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect.
La Vie Furniture will be responsible for only manufacture defeats and possible shipping damages. La Vie holds the right to determine whether or not it is manufacture defeats. All damages must be reported to La Vie within 24 hours after delivery or picking up. All customized item sales are final, no refund and return. For regular merchandise return or exchange, La Vie will charge 20% re-stocking fee and any other shipping cost. All return or exchange must be in original package and in re-sellable condition. If customer pays delivery charge on original Sales Contract, in case of service La Vie will not charge for delivery. If customer doesn't pay for the delivery or decides to pick up by himself or herself, La Vie will charge for delivery service in case of service.
It is customer's sole responsibility to measure the furniture and make sure that it will fit his/ her intended space.
All customized order is final. Sofa customization will take normally 4 to 6 weeks but this time frame is an estimate. La Vie Furniture will not be responsible for any delay due to Custom Hold, Weather Problem, Peak Season and other Unmanageable factors.